Shipping policy
At SELENX, we work to make your shopping experience simple and convenient, from placing your order to receiving it at your door.
🚚 Delivery
- We deliver orders to customers across South Africa.
- Orders are processed after payment has been successfully received.
- Delivery times may vary depending on your location and the courier service used.
- You will receive order and delivery updates where applicable.
- Please make sure your delivery address and contact details are correct when placing your order.
📦 Order Processing
Orders are normally processed within 1–2 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
⏱️ Estimated Delivery
Major cities: 2–5 business days
Regional & remote areas: 3–7 business days
Delivery times are estimates and may be affected by courier delays, public holidays, weather or circumstances outside our control.
💰 Shipping Costs
Shipping costs will be calculated automatically at checkout based on your delivery address, order size and applicable delivery rates.
The final shipping cost will be clearly displayed at checkout before you complete your purchase.
No hidden delivery charges.
📍 Important Delivery Information
Please ensure someone is available to receive your order. If the courier cannot complete the delivery, additional delivery attempts or charges may apply depending on the courier's terms.
For any delivery questions, please contact us through our Contact Us page.
SELENX – Quality Products. Great Value. Convenient Shopping.